Management Companies
Encore
Encore is the management company for the St Andrews Park estate only.
You can view your Encore account at encoreestates.co.uk.
Encore contacts are:
on-Site Estate Ranger
Mark Svensson
Email: [email protected]
Attends On-Site (Tuesdays & Thursdays)
(office in Dice Block 1)
– Monitoring services to the estate
– Managing on-site contractors
– Carrying out minor repairs/
maintenance
– Reporting other maintenance
issues
– Customer point of contact
for enquiries
– Engage with Community
stakeholders
– Community initiatives
Estate Manager
Charlotte Cooper
T: 01344 823650
E: Charlotte.cooper@encoregroup.co.uk
Attends On-Site (undetermined times)
(office in Dice Block 1)
– Financial management
– Resident meetings
– Customer service and communications
– Service delivery and inspections
– Health and safety
– Project management
Maintenance Reporting
Please report maintenance issues via email or call to:
T:01344 823650
Account Queries
If you have a query regarding the balance on your account, please contact the Credit Controller below.
Credit Controller: unknown
T: 0207 426 4970
out of hours
01344 823650
If there is an emergency in the estate across the development, please call the phone number above. An emergency response centre will handle all outside of business hours. Please note the operators can only respond to genuine emergencies in the estate and not within the apartment buildings or issues inside private properties.